Privacy Policy
Last Updated: 01/01/2026
DIGITALANCE (“we”, “our”, “us”) operates the website www.digitalance.in (“Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and digital marketing services.
We are committed to protecting your personal data and your right to privacy.
1. About Us
DIGITALANCE
A Digital Marketing Agency based in Kolkata, West Bengal
Address:
105, 1st Floor, 17, Goenka Lane,
Sir Hari Ram Goenka Street,
Near Prakash Masala,
Bada Bazar, Kolkata – 700007
Contact No: +91 7282820402
Email: info@digitalance.com
2. Information We Collect
We may collect the following types of information:
A. Personal Information (Provided by Users)
When you submit a form, subscribe, or make a purchase, we collect:
Name
Email address
Phone number
Message/query
Billing details (for payments)
Business information (if provided)
B. Automatically Collected Information
Through cookies and analytics tools, we collect:
IP address
Browser type
Device information
Pages viewed
Time spent on the website
Referring website
Click behavior
C. Payment Information
For online payments, we use secure third-party gateways.
We do not store your full card details on our servers.
3. How We Use Your Information
We use collected data to:
Provide and manage our digital marketing services
Respond to inquiries and offer support
Improve website performance and user experience
Send newsletters, updates, and promotional content
Analyze website traffic using Google Analytics
Show relevant ads using Facebook Pixel
Process payments securely
Maintain records for legal or administrative purposes
We do NOT sell or rent your personal information.
4. Cookies & Tracking Technologies
Our website uses:
Cookies
Google Analytics
Facebook Pixel
Remarketing cookies
These help us:
Remember your preferences
Understand visitor behavior
Improve ads and retargeting
Enhance website performance
You can disable cookies in your browser at any time.
5. Third-Party Sharing
We may share your information with:
Google Analytics
Facebook Pixel
Payment gateways (Razorpay/PayPal/etc.)
Email marketing tools (Mailchimp/Sendinblue/etc.)
Hosting providers
Service partners helping us deliver our services
Third-party partners follow their own privacy policies.
We ensure no unauthorized sharing or misuse of your information.
6. Data Security
We use industry-standard measures to protect your personal data:
SSL encryption
Secured servers
Limited employee access
Encrypted payment processing
However, no electronic storage or transmission is 100% secure.
7. User Rights
You have the right to:
Access your personal data
Request correction
Request deletion
Withdraw consent
Opt out of marketing emails
Disable cookies
Request a copy of stored information
To exercise these rights, email us at info@digitalance.com.
8. Retention of Data
We retain your information for as long as:
Your account is active
Necessary for service delivery
Required for legal, tax, or security purposes
Unnecessary data is safely deleted.
9. Children’s Privacy
Our website and services are not intended for individuals under 13.
We do not knowingly collect children’s data.
10. External Links
Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.
11. Changes to This Policy
We may update our Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
12. Contact Us
For questions about this Privacy Policy or your data, contact us at:
Mail:
info@digitalance.com
Address:
105, 1st Floor, 17, Goenka Lane,
Sir Hari Ram Goenka Street,
Near Prakash Masala,
Bada Bazar, Kolkata – 700007